Testimonials From Our Customers

Read What Existing Customers Are Saying About Working With TFP

"I wanted to comment that I am impressed by yours and Total Fire Protection’s commitment to excellence in both the fire sprinkler and fire pump services. Your team’s responsiveness, attention to detail, and adherence to safety standards gives me peace of mind. Given my positive experience, I am interested in pursuing additional service offerings with TFP."

"The customer service from Total Fire Protection is amazing. From start to finish, everything is handled professionally, and their attention to detail is superb. We will definitely continue using their services."

Linda

Emcor Facilities Services

"The ease of scheduling and their reliability makes Total Fire Protection stand out. We never have to worry about a missed appointment, and they’ve been a dependable partner year after year. The team's efficiency and professionalism are greatly appreciated."

Greg Poverelli

Harlem Property Management

"The TFP team is always professional, knowledgeable, and committed to delivering high-quality service. They understand the complexity of fire protection and life safety systems and ensure that we are fully compliant with all safety standards and regulations."

Justin

Macy's

"I want to extend my heartfelt gratitude for the exceptional service provided by Total fire Protection. Their unwavering dedication, expertise, and commitment to educating on fire protection protocols have set a commendable standard. Their adeptness in navigating and clearly communicating crucial information, both on-site and in assigning responsibilities, has significantly contributed to the positive nature of my experience."

Andre Smith

Brooklyn Navy Yard

"Total Fire Protection does a GREAT JOB! Above & Beyond, I don’t write reviews often but very well deserved"

Robert

Citi Realty Services

"Thank you to the Total Fire Protection team. The team did an excellent job. I saw firsthand their dedication and professionalism. They showed me before and after pictures, and the transformation was impressive. The team was very respectful and focused on their work."

Charles

RedFarm

"I have been working with Total Fire Protection since 2005. Working with TFP makes my job easier as they are able to set up multiple locations for inspections and handle other requests in regards to sprinkler/standpipe, fire hydrant testing and inspection, First Aid, and some alarm systems."

Kaplan

National Facilities Director

"Total Fire Protection has proven to be an esteemed partner in the Fire Life Safety industry. I have worked with them for over to 18 years. They consistently deliver an exceptional level of service to our esteemed Northeast Industrial Region, encompassing the Greater New York Area and Long Island. Their knowledgeable team remains at the forefront of industry trends, ensuring that safety and compliance are meticulously upheld across all aspects of fire life safety, including fire alarm, extinguisher, and sprinkler systems. Moreover, TFP adopts a proactive approach when scheduling appointments, always prioritizing compliance with county and city regulations. Without any reservations, I wholeheartedly recommend their exceptional fire life safety services."

Kalnetta Whittenburg

JLL Industrial

"Total Fire Protection has been a fantastic partner for our multi-location business. Their responsiveness and ability to complete multiple projects in one day exceeded our expectations. With 50 locations serviced flawlessly, we couldn't be happier."

Kris Rodriguez

Mastermind, Ltd.

"They are extremely professional, and I can't wait to give them more business. Everything from their service to their communication has been top-notch. There isn't anything I would suggest they change."

Robert Berardis

Kirkland & Ellis

"Total Fire Protection provides an overall superior service. From start to finish, their attention to detail and commitment to excellence set them apart. I highly recommend TFP for all your fire & life safety needs."

Anna

Consulate General of the Republic of Poland

"It has been a pleasure working with the team at Total Fire Protection. I have engaged TFP to service several buildings under my management due to their extensive industry knowledge and exceptionally fast response times. The team consistently responds promptly and I can always trust that TFP will act in the best interest of my buildings. I am always happy to recommend Total Fire Protection to other managers at MKI."

Jared Kasper

Maxwell Kates

"Great Job! The service was fantastic – very organized, professional, and thorough. Thanks again!"

Chris

Collegiate School

"I was unable to be present at the office on the our scheduled date due to illness. I was pleasantly surprised when your technician contacted me directly. His willingness to assist, patience in addressing my concerns, and thorough explanation of the situation regarding our emergency lights left a lasting impression on me. This experience has reinforced my confidence in Total Fire Protection’s commitment to customer satisfaction and safety. Your company’s proactive approach and dedication to resolving issues in a timely manner are commendable."

Betsey

American Folk Art Museum

"I can’t say enough good things about Total Fire protection and Michael Jaffe. As a chief engineer, fire safety is one of my top priorities, and they have made it so easy to ensure our buildings are properly protected at all times. From the initial consultation and the instillation of extinguishers, LL26, fire hoses and regular maintenance checks, their team has been professional, efficient and thorough every step of the way. What stands out most is their customer service; everyone I have interacted with has been knowledgeable and quick to respond to any questions. They made sure we understood the fire protection options available and helped us choose the best system for our building. Thanks to Total Fire Protection and especially Mike Jaffe, I feel confident that our building and out tenants are safe. I would highly recommend Total Fire Protection to any other chiefs and buildings looking for excellent fire protection services."

Edward Morgan

Vornado Realty

"What I liked most about Total Fire Protection’s service was their prompt follow-up. Their professionalism and timeliness have been consistent, and we are extremely satisfied with their ongoing service."

John

Sony Corporation

"Total Fire Protection's professionalism and attention to detail have always impressed us. They’ve consistently met our expectations and gone above and beyond for our ASP projects. We're extremely satisfied with the service, and we look forward to continuing our partnership."

Nick Macario

North Shore University Hospital

"Working with Total Fire Protection was an absolute pleasure. The entire process was incredible smooth from start to finish. Their team was professional, efficient, and responsive, ensuring that every detail was handled with care. I highly recommend Total Fire Protection for anyone in need of reliable and top-notch fire and life safety services."

Sean

SP +

"Total Fire Protection has been an invaluable partner for the properties I manage. Their team, particularly Michael, has made the transition of taking over buildings from other owners and managers seamless. It's comforting to rely on Michael for evaluations, ensuring our properties are fire compliant. When issues arise, he swiftly helps us achieve compliance. Working with Total Fire Protection, and Michael in particular, has been a pleasure. Their willingness to go above and beyond makes them highly recommendable to anyone needing reliable fire protection services."

Nicholas Quinn

RYCO NYC

"Total Fire Protection has consistently provided exceptional service and outstanding quality of work. Their knowledgeable technicians conducted a thorough assessment and offered tailored solutions that perfectly fit our needs. The customer support team is prompt, courteous, and highly responsive, ensuring we always feel confident and informed. I wholeheartedly recommend Total Fire Protection for top-notch fire safety services and exceptional customer support."

Jake Nestola

Director, Property Management & Compliance

"From the outset, your guidance and professionalism have truly set you apart as the premier fire protection vendor in New York. What impresses me most about Total Fire Protection is your team’s unwavering responsiveness and dedication. Whether it’s addressing our concerns, ensuring compliance, or providing support, your commitment shines through in every interaction. Total Fire Protection’s attention to detail and exceptional support have made a significant difference in our operations. Knowing that we have a reliable partner like Total Fire Protection overseeing our fire protection needs bring immense peace of mind. Thank you for consistently setting the gold standard in fire protection services. It’s a privilege to work with such a dedicated and proficient team."

Jorel Barnett

Testimonials From Our Customers

Read What Existing Customers Are Saying About Working With TFP

Your Source for Fire Protection Products and Services in NYC & the Tri-State Area for Over 24 Years